Privacy policy

Oslicense Privacy Policy

About our privacy policy

Oslicense.co.uk cares about your privacy. We therefore only process data that we need for (the improvement of) our services and deal carefully with the information we have collected about you and your use of our services. We never make your information available to third parties for commercial purposes.

This privacy policy applies to the use of the website and the services of Windowslicenties.nl accessible thereon. The effective date for the validity of these conditions is 06/05/2019, with the publication of a new version the validity of all previous versions will expire. This privacy policy describes what data is collected about you by us, what this data is used for and with whom and under what conditions, if any, this data can be shared with third parties. We also explain to you how we store your data and how we protect your data against misuse and what rights you have with regard to the personal data you provide to us.

If you have any questions about our privacy policy you can contact our contact person for privacy matters, you will find the contact details at the end of our privacy policy.

 

About the data processing

Below you can read how we process your data, where we store them (or have them stored), the security techniques we use and for whom the data is transparent.

Webshop software

WooCommerce

Our webstore is developed with software from WooCommerce, we have chosen VIMEXX for our webhosting. Personal data that you make available to us for our services will be shared with this party. VIMEXX has access to your information to provide us with (technical) support, they will never use your information for any other purpose. VIMEXX is obliged to take appropriate security measures on the basis of the agreement we have concluded with them. These security measures consist of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent loss of data.

WooCommerce

Our web shop is developed with software from WooCommerce, we host our webshop on a server under our own management. We have taken appropriate technical and organizational measures to prevent misuse, loss and corruption of data as much as possible. These security measures consist in any case of the application of SSL encryption and a strong password policy. Backups are regularly made to prevent loss of data.

Webhosting

VIMEXX

VIMEXX: We purchase web hosting and e-mail services from VIMEXX. VIMEXX processes personal data on our behalf and does not use your data for its own purposes. However, this party may collect metadata about the use of the services. These are not personal data. VIMEXX has taken appropriate technical and organizational measures to prevent the loss and unauthorized use of your personal data. VIMEXX is obliged to maintain confidentiality pursuant to the agreement.

E-mail and mailing lists

MailChimp

We send our e-mail newsletters with MailChimp. MailChimp will never use your name and email address for its own purposes. At the bottom of every email that is sent automatically via our website you will see the ‘unsubscribe’ link. You will then no longer receive our newsletter. Your personal information is stored securely by MailChimp. MailChimp uses cookies and other technologies that provide insight into whether emails are opened and read. MailChimp reserves the right to use your information to further improve its services and to share information with third parties as part of this process.

VIMEXX

We use the services of VIMEXX for our regular business e-mail traffic. This party has taken appropriate technical and organizational measures to prevent misuse, loss and corruption of your and our data as much as possible. VIMEXX does not have access to our inbox and we treat all our e-mail traffic as confidential.

Payment processors

Mollie

For handling (part of) the payments in our webshop we use the platform of Mollie. Mollie processes your name, address and place of residence and your payment details such as your bank account or credit card number. Mollie has taken appropriate technical and organizational measures to protect your personal data. Mollie reserves the right to use your data to further improve its services and to share (anonymised) data with third parties in this context. All of the above guarantees regarding the protection of your personal data also apply to the parts of Mollie’s services for which they engage third parties. Mollie does not keep your data longer than is permitted by law.

Reviews

Shipping and logistics

Invoicing and accounting

MoneyBird

For our administration and bookkeeping we use the services of MoneyBird. We share your name, address and place of residence details and details regarding your order. These details are used for the administration of sales invoices. Your personal data will be sent and stored in a protected manner, MoneyBird has taken the necessary technical and organizational measures to protect your data against loss and unauthorized use. MoneyBird is obliged to secrecy and will treat your information confidentially. MoneyBird will not use your personal information for purposes other than those described above.

External sales channels

Purpose of data processing

General purpose of processing

We use your data exclusively for the purpose of providing our services. This means that the purpose of processing is always directly related to the order you provide. We do not use your data for (targeted) marketing. If you share data with us and we use this data to contact you – other than at your request – at a later time, we ask your explicit consent. Your data will not be shared with third parties, other than to comply with accounting and other administrative obligations. These third parties are all bound to secrecy on the basis of the agreement between them and us or an oath or legal obligation.

Automatically collected data

Data that are automatically collected by our website are processed for the purpose of further improving our services. These data (e.g. your IP address, web browser and operating system) are not personal data.

Cooperation with tax and criminal investigations

When the occasion arises, Oslicense.co.uk may be required by law to share your data in connection with tax or criminal investigation by the government. In such a case we will be forced to share your data, but we will oppose this within the possibilities offered to us by law.

Storage periods

We keep your data as long as you are our client. This means that we will keep your client profile until you indicate that you no longer wish to use our services. If you indicate this to us, we will also take this as a forgetting request. Pursuant to applicable administrative obligations, we are required to keep invoices with your (personal) data, so we will keep this data for as long as the applicable period runs. Employees, however, no longer have access to your client profile and documents that we have produced as a result of your assignment.

Your rights

Pursuant to current Dutch and European legislation, you, as a data subject, have certain rights with respect to the personal data processed by us or on our behalf. We explain below which rights these are and how you can invoke these rights. In principle, in order to prevent misuse, we will only send copies and copies of your data to your e-mail address already known to us. In the event that you wish to receive the data at a different e-mail address or, for example, by post, we will ask you to identify yourself. We keep a record of processed requests; in the event of a forgetting request, we administer anonymised data. You will receive all statements and copies of data in the machine-readable data format that we use within our systems. You have the right at any time to lodge a complaint with the Personal Data Authority if you suspect that we are using your personal data incorrectly.

Right of inspection

You always have the right to view the data that we process (or have processed) and that relate to your person or that can be traced back to you. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a copy of all the data with an overview of the processors that hold these data, stating the category under which we have stored these data, at the e-mail address known to us.

Right of rectification

You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, modified at any time. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you a confirmation that the data has been modified at the e-mail address we have on file.

Right to transferability

You always have the right to have the data that we process (or have processed) and that relate to your person or that can be traced back to you, executed by another party. You can make a request to that effect to our contact person for privacy matters. You will then receive a response to your request within 30 days. If your request is granted, we will send you copies or copies of all data relating to you that we have processed or that have been processed on our behalf by other processors or third parties at the e-mail address known to us. In all probability, we will no longer be able to continue to provide the service in such a case because the secure linking of data files can then no longer be guaranteed.

Right of objection and other rights

You have the right to object to the processing of your personal data by or on behalf of Windowslicenties.nl. If you object, we will immediately stop the data processing pending the handling of your objection. If your objection is well-founded, we will make copies and/or copies of the data that we process (or have processed) available to you and discontinue the processing on a permanent basis thereafter. You also have the right not to be subjected to automated individual decision-making or profiling. We will not process your data in such a way that this right applies. If you are of the opinion that this is the case, please contact our contact person for privacy matters.

Cookies

Google Analytics

Through our website, cookies are placed by the U.S. company Google, as part of the “Analytics” service. We use this service to track and get reports on how visitors use the website. This processor may be required by applicable laws and regulations to provide access to this data. We collect information about your surfing behaviour and share this data with Google. Google may interpret this information in conjunction with other datasets in order to track your movements on the Internet. Google uses this information to offer targeted advertisements (Adwords) and other Google services and products.

Third party cookies

In the event that third party software solutions use cookies, this is stated in this privacy statement.

Changes to the privacy policy

We reserve the right to change our privacy policy at any time. However, you will always find the most recent version on this page. If the new privacy policy affects the way in which we process data already collected about you, we will notify you by e-mail.

Contact details

Oslicense.co.uk

info@windowslicenties.nl

http://oslicense.co.uk/